PCMH: Best Practices in Communication

Keeping patients healthy and out of the hospital requires team work. These two short simulations illustrate best practices in communication for medical practices and demonstrate the importance of proactive engagement.

Prescription Refills - Click the picture below to launch.
It is very dangerous for patients to skip medication. This 3 minute interaction illustrates how the front line staff can work with clinicians, patients, and caregivers to ensure timely medication refills.

Best Practices in Communication - Click the picture below to launch. 
This simulation illustrates how the front line staff can influence overall health outcomes.

A Sustainable Healthcare System Depends on Equal Access to Quality Education

“Without continual growth and progress, such words as improvement, achievement, and success have no meaning.” – Benjamin Franklin

HCMS

Health Care Management Systems was created to provide free, high quality, on-demand learning to all of those involved in the frontlines of healthcare!

Why?

Because we have proven that “equal access to high quality education” is the missing link in the healthcare equation.  Yes, proven through a unique double blind study that you have probably never heard of…

You see, this story begins about 3 years ago on the Texas gulf coast when two unlikely partners teamed up to change the way managed care was delivered to a certain Medicare population.

The strategy was devised from a simple physics theory – to influence the greatest amount of change in the shortest amount of time possible – equal pressure must be applied in all directions.

Education was the single greatest variable that was common to all groups – so our hypothesis was built on the assumption that through simultaneous and continuous education at the point of care, we could make a measurable impact on both the cost and the experience of care!

The project was a huge success from both a financial and cultural perspective. Two years later that “little experiment” is now out funding larger markers  – all without ever auditing a chart!

Lighting in a Bottle –

Okay, so our hypothesis was a success, but where do go from here? We were so amazed and excited about the outcome that we wanted to find a way to offer it to everyone – anywhere, anytime, anyplace and on any device!

So, we developed a vehicle: Global Health Care Management Systems (globalhcms.org) – an innovative learning platform that can deliver our proven education to everyone on the frontlines!

Anyone involved who wants to learn is invited to join the HCMS Academy!

To ensure that this tool will continue to be available to all of those we serve, we have teamed up with other healthcare leaders to provide employer sponsored learning as well.

A big THANK YOU to all of our partners and sponsors – without them none of this would be possible….

To learn more about our pilot program please visit: www.ermconsultinginc.com.

To find out how you can partner with us to ensure equal access to quality education email: kgifford@ermconsultinginc.com.

How Do I Sign Up?

HCMS ACADEMY-

We invite everyone currently working on the frontlines or those contemplating a new career in healthcare to register for the HCMS Academy. Register for free courses and receive certifications in Medicare Risk Adjustment, ICD-10 Coding and Rapid Practice Innovation. As a member of the Academy you are invited to join our conversation on the “Innovation X-Change.” The X-Change provides a secure, HIPPA compliant meeting space for visionaries to share ideas and collaborate on future projects. Join a group or start your own. Register today at www.globalhcms.org – What are you waiting on – it’s totally FREE!

SPONSOR E-LEARNING-

Are you involved in health care? If so, we invite you to join us in our mission! By sponsoring e-learning for your employees or industry partners you can help ensure that everyone has equal access to high quality education.

By partnering with HCMS, you extend our proven education to your organization at no cost and we are able to provide you with state of the art analytics including dashboards to track implementation and progress across large organizations in real time. This system was built on an API that accepts up to 5 data sources which potentially allows us to measure and analyze financial, educational and utilization data together for the first time. All of this at a fraction of the cost of traditional analytics.

To learn more about how we can partner for a better tomorrow, please contact: kgifford@ermconsultinginc.com

www.globalhcms.org

How To Turn Corporations Into Innovation Machines

• Steve Blank is a contributing author on Forbes.com.

The corporate graveyard fills up quickly these days. Blackberry,Newsweek, Kodak, Blockbuster, Dell…once storied brands now routinely sell for a fraction of their heyday value. Steve Blank, four-time entrepreneur and author of The Four Steps To The Epiphany, argues that companies should get used to the churn.

“Companies in the 21st century are facing continuous disruption,” he says. “The 20th century rules don’t apply anymore.”

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Known for developing the practice of customer development, the act of actually figuring out what customers want before developing a product, Blank’s ideas now guide startup founders around the world. (The practice was popularized by Eric Ries’ The Lean Startup.) Since publishing Four Steps in 2003 he’s gone on to help teams funded by the National Science Foundation commercialize their research. Next in his sights: corporations.

In an interview filmed last month, Blank told FORBES that large companies might place nominal value in the idea of “innovation”—reflected by new positions like Chief Innovation Officer and VP of Innovation—but most have no idea how to consistently execute on new ideas. “Rather than understanding that this is a systemic problem common among all corporations, every company is trying to solve it tactically themselves,” Blank says.

But tacking another division onto an already broken structure won’t change things, he argues. “The internet has changed the world completely. The cycle times of large corporations for innovation means our existing structures—P&L business units, advanced R&D in a corner over here, M&A over here, VC group over here—that stuff doesn’t work anymore.”

Instead, Blank favors a more radical rethinking of corporate structure: “The solution is actually blowing up the architecture completely and figuring out how to make continuous innovation an integral part of the organization.”

The threat doesn’t just apply to technology companies, he argues. Exxon, for example, was taken off-guard by the natural gas boom, paying dearly with its rocky $41 billion acquisition of natural gas giant XTO. Incumbent car companies face pressure from upstarts like Tesla while retail giants like Sears, Barnes & Noble and JCPenney have seen their top lines deteriorate as e-commerce grows.

Yet some companies–Amazon, Apple and Google come to mind–seem to innovate effortlessly. “What we really need to do,” Blank says, “is take those best practices and make them a common corporate type.” This is exactly what he intends to do over the next year. Joining him in the effort will be Henry Chesborough of Berkeley’s Haas School of Business and Alexander Osterwalder, developer of the business model canvas.

Blank envisions a future where companies publicly choose one of two paths. One group will opt for maximizing short-term profits and dividends in lieu of long-term sustainability. Others, like Amazon, will maintain slimmer margins to innovate and survive over decades. Wall Street, in turn, will have to judge companies differently according to their declared major.

Will corporate America actually listen to Blank’s theories? “I think it’s going to be like the Lean Startup movement,” he told me in an interview last May. “I was writing for a decade and all of a sudden it’s here.”

Follow me @JJColao and on Facebook.

http://www.forbes.com/sites/jjcolao/2013/09/26/how-to-turn-corporations-into-innovation-machines/