Thursday, August 7, 2014

Simulations are Powerful Training Tools for your Health Care Organization

Using Simulations for Training Front Line Staff

  • Research shows that the level of interactivity within a learning environment is what drives learning.

  • The more the learner interacts with the content, the more likely that learning will actually occur.

Engagement Matters

The imperative to create meaningful instruction is stronger than ever, and simulations can drive that engagement!

Each year, the Gallup organization conducts research to measure the level of engagement of employees within organizations.

They use the following terms to describe the state of the employees:
  • Actively Disengaged;
  • Not Engaged; and
  • Engaged

According to a meta-analysis of data compiled by Gallup, the average company has as many as 18% of its employees actively disengaged and 49% of employees not engaged.

Lack of engagement can lead to less productivity, higher accident rates, lower rates of quality, and higher employee turnover.

Reasons to Implement Simulations

  • Most effective as an application of learning, rather than as primary learning.

  • Help learners bridge the learn-do gap, turning knowledge into action.

  • Illustrate the links between individual behavior change and overall organizational success.

Best Practices in Communication

This simulation illustrates how the front line staff can influence overall health outcomes. 

One of the most important jobs in this office is answering the phone. 

The moment you connect with the patient on the other end the care process has begun. 

This course illustrates the power of frontline staff and how their choices affect health outcomes. 

Click on the Picture Above to Launch Simulation

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