Saturday, September 14, 2013

Humana IT systems down Friday

Health care and insurance benefits provider Humana Inc. (NYSE: HUM) experienced some significant technical problems Friday, including problems with its online systems for customers.
A statement on the company’s website says:
“ is currently experiencing intermittent issues. We’re working hard to resolve all issues as soon as possible. We apologize for any inconvenience.”
In an email, Humana’s vice president for corporate communication Tom Noland said Humana also has been experiencing technical difficulties regarding its ability to receive inbound communications, such as telephone calls and emails.
“Connectivity is now being restored, and we are doing everything we can to complete this work as quickly as possible,” he said. “We apologize for any inconvenience anyone may have experienced.”
It is unclear whether the problems are limited to Humana's Louisville operations.
Humana provides insurance products and health and wellness services nationwide. In 2012, the company had revenue of $39.13 billion. Nationwide, the company has more than 43,000 employees. Locally it has more than 11,000 workers.

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