PCMH: Best Practices in Communication

Keeping patients healthy and out of the hospital requires team work. These two short simulations illustrate best practices in communication for medical practices and demonstrate the importance of proactive engagement.

Prescription Refills - Click the picture below to launch.
It is very dangerous for patients to skip medication. This 3 minute interaction illustrates how the front line staff can work with clinicians, patients, and caregivers to ensure timely medication refills.

Best Practices in Communication - Click the picture below to launch. 
This simulation illustrates how the front line staff can influence overall health outcomes.